Your Cart

Your cart is empty

Browse Catalog

Shipping & Delivery

Temperature-controlled cold-chain shipping worldwide. Standard delivery 3–7 business days. Express options available. All orders include tracking and COA documentation.

Shipping and Delivery

LarnaLabs is committed to delivering your research compounds quickly, safely, and discreetly. We offer free worldwide shipping on every order, with temperature-controlled packaging designed to maintain compound integrity from our facility to your laboratory. This page covers everything you need to know about how we handle, ship, and protect your orders from the moment you confirm checkout to the moment your compounds arrive.

Free Worldwide Shipping

No Hidden Fees or Surcharges — Ever

Every order placed through LarnaLabs ships free of charge, regardless of destination, order size, or weight. We do not impose minimum order thresholds for free shipping, and there are no hidden handling fees, fuel surcharges, or packaging charges added at checkout. The price you see on our product pages is the price you pay — shipping is included, full stop.

We ship to research institutions, laboratories, universities, and qualified researchers in over 100 countries. Our logistics partners include established international carriers with proven track records for reliable, timely delivery of scientific materials. Specific carrier selection is optimized for each destination to ensure the fastest and most reliable transit route available.

For large volume orders or institutional supply agreements, we can also discuss dedicated freight arrangements. Contact our team for details.

Order Processing

24-Hour Processing Commitment

All orders placed through our online store are processed within 24 hours of payment confirmation during regular business days (Monday through Friday, excluding public holidays). Orders received on weekends or public holidays are processed on the next business day, with no delay to the overall order timeline.

Once your order enters processing, our fulfillment team picks, verifies, and packages your compounds according to our standardized procedures. Each order undergoes a final quality check during packing to confirm that the correct products, quantities, and batch-specific documentation — including the Certificate of Analysis — are included before the package is sealed and handed to the carrier.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched. For orders containing multiple items, we make every effort to ship all products together in a single package. In rare cases where specific items are temporarily awaiting restocking, we will contact you promptly to discuss partial shipment or hold-for-complete options at no additional cost.

Delivery Timelines

United States — 3 to 5 Business Days

Orders shipped within the United States typically arrive within 3 to 5 business days from the date of dispatch. Delivery to major metropolitan areas and research hubs often falls on the shorter end of this range, while rural or remote locations may require the full estimated window. All domestic shipments include full tracking visibility from pickup through final delivery confirmation.

Western Europe — 5 to 7 Business Days

Shipments to EU member states, the United Kingdom, Switzerland, and Norway typically arrive within 5 to 7 business days. We work with carriers operating established European distribution networks to provide efficient intra-European delivery. Import documentation for EU shipments is prepared in accordance with EU customs regulations, and VAT handling guidance is available upon request.

Canada and Australia — 5 to 8 Business Days

Orders to Canada and Australia are typically delivered within 5 to 8 business days from dispatch. Both destinations have well-established customs clearance processes for research laboratory reagents, and our documentation is prepared specifically to facilitate smooth entry. We are experienced with the customs requirements of both countries and maintain a strong delivery success rate to these destinations.

Japan and East Asia — 5 to 8 Business Days

Shipments to Japan, South Korea, Singapore, Hong Kong, and Taiwan typically arrive within 5 to 8 business days. We have extensive experience shipping research reagents to these markets and maintain close relationships with carriers that specialize in scientific materials delivery to the region. All customs documentation is prepared in the formats required by the relevant customs authorities.

Other International Destinations — 7 to 12 Business Days

For all other international destinations, orders are typically delivered within 7 to 12 business days, depending on the destination country, customs processing times, and local postal infrastructure. We provide estimated delivery dates at checkout based on your shipping destination. Please note that actual delivery times may vary due to customs inspection procedures, local holidays, or carrier-specific factors beyond our control.

Temperature-Controlled Packaging

Cold Chain Integrity From Warehouse to Laboratory

Peptides and research compounds can be sensitive to temperature fluctuations, which is why every LarnaLabs shipment is packed using temperature-controlled packaging materials designed to maintain appropriate conditions throughout transit. We do not use standard commercial packaging for research compound shipments — our cold-chain packaging is purpose-built for temperature-sensitive scientific materials.

Our standard shipping packaging includes:

  • Insulated shipping containers with high-R-value thermal barriers to retard heat transfer
  • Gel ice packs pre-conditioned to appropriate temperatures before packing
  • Sealed compound vials placed in secondary containment to prevent leakage
  • Cushioning material to protect vials from impact and vibration during handling
  • Temperature indicator strips that provide a visual record of any thermal excursion during transit
  • Moisture-barrier packaging for hygroscopic compounds sensitive to humidity

Our standard packaging has been validated to maintain appropriate temperatures for up to 72 hours under ambient conditions up to 35°C — sufficient for the vast majority of global delivery routes. For shipments to regions experiencing extreme heat (above 35°C average ambient during transit), or for particularly temperature-sensitive compounds, we automatically upgrade to enhanced cold-chain packaging with dry ice and extended-duration thermal insulation at no additional charge.

All lyophilized peptide products are substantially more stable during transit than reconstituted solutions. Our standard shipping protocol is designed conservatively to ensure that even products with moderate temperature sensitivity maintain their specified purity through the delivery period.

Discreet Packaging

Privacy-First from the Outside In

All LarnaLabs orders are shipped in plain, unmarked packaging with no external branding, logos, or product descriptions visible on the outside of the box. The shipping label displays a generic business name that does not reference peptides, research compounds, or laboratory materials of any kind. There are no stickers, graphics, or markings on the outer packaging that could identify the contents as research compounds.

Your credit card or payment statement will likewise show a generic merchant descriptor with no reference to LarnaLabs or research materials. We respect the privacy of our customers and understand that research procurement is a confidential matter. No marketing materials, catalogs, or promotional inserts are included in your shipment — only your ordered products, their accompanying Certificate of Analysis documentation, and packing confirmation.

Customs Handling

International Compliance Documentation Included

LarnaLabs handles all customs documentation and compliance requirements for international shipments at no additional cost. Our shipping team prepares the necessary customs declarations, commercial invoices, and harmonized tariff classifications for each international order. All documentation accurately and truthfully describes the contents as research-grade laboratory reagents intended for scientific use — we never misrepresent shipment contents.

In most countries, research peptides and laboratory reagents clear customs without delay or inspection. However, customs processing times can vary by country and are occasionally subject to random inspection procedures that can add several days to transit time. If your shipment is held for customs review, our logistics team will work proactively with the carrier and relevant customs authorities to facilitate clearance as quickly as possible.

Import duties and taxes, where applicable, are the responsibility of the recipient and vary by country and declared value. We provide guidance on estimated duty rates for your destination upon request. For EU shipments, VAT is typically applied at the point of import and paid by the recipient in accordance with local regulations. Our customs documentation is designed to ensure accurate tariff classification and minimize the likelihood of clearance delays.

Package Protection and Insurance

Full Coverage on Every Shipment

Every LarnaLabs shipment is fully insured against loss, theft, and damage during transit. If your package is lost by the carrier, damaged during shipping, or fails to arrive within the expected delivery window, we will reship your order at no charge or issue a full refund — whichever you prefer. We do not require lengthy claims processes or extensive documentation from our customers.

In most cases, replacement orders are dispatched within 24 hours of your report, without waiting for carrier investigation outcomes. We absorb the cost and time of shipping claims internally — our customers should not have to wait for a carrier bureaucracy to resolve their research material needs.

Our packaging is designed for durability as well as thermal performance. Compound vials are individually cushioned within the insulated container to prevent breakage from impact or vibration during handling and transit. Secondary containment ensures that even in the unlikely event of a vial breach, the package contents remain safely contained and do not compromise the integrity of other items in the shipment.

Order Tracking

Real-Time Shipment Visibility

Every order shipped by LarnaLabs includes a unique tracking number that provides real-time visibility into your shipment’s status and location. Tracking information is sent to your email address upon dispatch and is also accessible through your account dashboard on our website.

Tracking updates typically begin within 12 to 24 hours of dispatch as the carrier scans the package into their network. For international shipments, tracking visibility continues through the origin country’s departure, customs clearance at the destination country, and final delivery. Delivery confirmation — including signature capture where applicable — is available through the carrier’s tracking portal.

If your tracking information shows no updates for more than 48 hours on domestic shipments, or more than 5 business days on international shipments, please contact our support team. We will investigate the shipment status with the carrier and provide you with an update within one business day.

Shipping Restrictions

Destination and Product Limitations

While we ship to over 100 countries worldwide, certain destinations may have import restrictions on specific research compounds, or reliable carrier service to the destination may be unavailable. LarnaLabs maintains current knowledge of international import regulations and will advise you at the time of order if any restrictions apply to your destination or selected products.

We currently cannot fulfill orders to destinations where the import of research peptides is prohibited by law, where export control regulations prevent shipment, or where carrier service is not available to the specified delivery address. If you are uncertain whether we can ship to your location, please contact our support team before placing your order and we will confirm availability and advise on any special requirements that may apply.

All shipments must be addressed to a verifiable physical address. We are unable to ship to P.O. boxes for orders requiring signature confirmation or temperature-controlled delivery. APO/FPO addresses may be subject to extended delivery timelines and restricted product eligibility — contact our team to confirm before ordering.

Special Handling Requests

Custom Shipping Arrangements

If you have specific shipping requirements — including delivery instructions, alternate delivery addresses, preferred carrier selection, or expedited delivery arrangements — please contact our support team before placing your order. We will do our best to accommodate reasonable requests within our carrier network capabilities.

Institutional customers with established accounts can arrange scheduled delivery windows, consolidated shipments, and direct-to-lab delivery configurations. For high-volume or recurring orders, dedicated logistics arrangements can be discussed with our operations team to optimize delivery reliability and cost efficiency.


Questions About Your Shipment?

If you have any questions about shipping to your location, need assistance with a delivery issue, or require special packaging arrangements for temperature-sensitive orders, our support team is ready to help. Visit our contact page or email us at [email protected] for prompt assistance. We typically respond within 24 hours on business days.

Related Resources